Privacy Policy

Last Updated: 9 July 2026

Welcome to Goke (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.goke.co.za and purchase our fragrances.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you browse our Site.

Personal Identity & Contact Information: Name, shipping address, billing address, email address, and phone number.
Payment Data: All payments are securely processed through our third-party payment gateways. We do not store or retain your raw credit/debit card numbers or financial account details on our servers.
Fragrance & Shopping Preferences: Information you voluntarily provide if you take our Scent Profile Quizzes, select specific fragrance families (e.g., floral, woody, citrus), purchase sample vials, or review our products.
Device & Usage Data: IP address, browser type, operating system, pages viewed, and the dates/times of your visits, collected automatically via cookies.

2. How We Use Your Information

We use the data we collect to run our store efficiently and provide a personalized experience. Specifically, we use it to:

Process, pack, and ship your perfume orders.
Securely process your payments and prevent fraudulent transactions.
Provide customer support and respond to your inquiries.
Send you order updates, tracking numbers, and marketing emails (which you can opt out of at any time).
Analyze site traffic to improve our fragrance collections, website layout, and marketing campaigns.

3. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third-party service providers who help us run our online store:

E-commerce Platform: Our store is hosted on WooCommerce, which provides the foundation for our online shop.
Fulfillment & Shipping: We share your name and delivery address with couriers Courier guy to deliver your bottles safely.
Marketing & Analytics: We use tools to understand customer behavior and send relevant fragrance recommendations.

4. Cookies and Tracking Technologies

We use cookies to keep track of items in your shopping cart, recognize you on return visits, and measure website performance. You can choose to disable cookies through your individual browser settings; however, doing so may prevent you from using certain interactive features on our Site (like maintaining a shopping cart).

5. Your Rights & Choices

Depending on where you live, you may have the right to:

Request access to the personal data we hold about you.
Request that we correct or delete your personal information.
Opt out of marketing emails by clicking the “Unsubscribe” link at the bottom of any email we send.

To exercise any of these rights, please contact us using the information below.